The Unified PMS & RMS Hospitality Suite
Unify your hotel accommodation operations and dining services in one comprehensive cloud platform. GNOU seamlessly connects Front Office check-ins, Housekeeping statuses, Kitchen Order Tickets (KOT), and guest billing ledgers to optimize your workflows and elevate the guest experience.
| Room | 30-06 Tue |
01-07 Wed |
02-07 Thu |
03-07 Fri |
04-07 Sat |
|---|---|---|---|---|---|
| 201 (EV) | Occupied | Checkout | |||
| 202 (EV) | Occupied | Checkout | |||
| 203 (EV) | Occupied | Checkout | Checkin | Occupied | Checkout |
| 204 (FV) | Occupied | Checkout | Checkin | Occupied | |
| 301 (EV) | Occupied | Occupied | Occupied | Checkout | |
| 302 (EV) | Checkin | Checkout |
PMS Module Capabilities
Manage your core accommodation operations and guest lifecycle from check-in to check-out.
Reservation Management
A centralized booking engine providing complete visibility into inventory, dynamic rates, and booking channels.
- Robust booking engine with instant confirmations
- Real-time room availability and inventory tracking
- OTA integration & booking modification
- Dynamic pricing & multi-account transfer capabilities
| Booking No. | Date | Room Type | Room No. | Meal | Pax | Guest Name |
|---|---|---|---|---|---|---|
| 00003139 | 29-06 11:37 | FV, EV, EV | 305, 202, 203 | EP, CP, EP | 10 | Ms. Tanusree Banerjee |
| 00003137 | 26-06 18:13 | FNV | 306 | EP | 4 | Mr. Anirban Mukherjee |
| 00003134 | 26-06 15:19 | FNV | 307 | EP | 5 | Mrs. Paramita Sen |
| 00003132 | 25-06 20:12 | FNV | 406 | CP | 5 | Mr. Debayan Ray |
| 00003131 | 25-06 20:04 | FJNV | 505 | CP | 2 | Mrs. Soumee Ghosh |
Online Direct Booking
Convert website visitors into paying guests with an integrated booking engine.
- Interactive booking engine embedded directly into your hotel website
- Real-time room availability, calendars, and instant booking confirmations
- Upsell configurations for add-on packages and meals
- Secure integrated checkouts with international & local payment gateways
Front Office Operations
Reduce waiting times at check-in desks while improving operational processing efficiency.
- Swift guest arrivals, departures, and key issuance
- Handling of guest requests, concierge needs
- Tracking of room charges, incidentals, and restaurant room-postings
- End-of-day financial balancing and revenue reporting
Room Cleanup & Maintenance
Complete visibility into room readiness states and clean staff workload metrics.
- Instantly track which rooms are clean, dirty, inspected, or out-of-order
- Assign daily cleaning schedules and priority rooms to your staff
- Monitor linen turnover, cleaning supplies, and guest room amenities
RMS Dining & Ordering System
Manage orders from dining tables, room service, or online menus straight to billing and kitchen queues.
Dine In Ordering
Provide full-service restaurant ordering allowing waitstaff to instantly manage table covers and food requests.
In Room Dining
Direct room service routing from guest rooms via tablets or table QR ledgers straight to the kitchen dispatch.
Special Instructions
Pass cooking parameters, spice preferences, modifier notes, and allergy alerts directly to kitchen teams.
QR Menu Browsing
Enable contactless dining with table QR scans allowing visual browsing of digital menus, prices, and categories.
Split & Combined Billing
Easily divide restaurant bills, group multiple table ledgers, or link them straight to guest room profiles.
Integrated Payments
Accept guest payments via cash, major credit/debit cards, digital wallets, or direct UPI QR code scans.
Take Away
Process takeaway sales instantly with packaging tags and alert clients when meals are packed.
Inventory & Stock Control
Track stock ingredient quantities, deduct usage on POS checkout, and trigger warnings on low stock rates.
Menu Management
Easily customize food items, categories, pricing modifiers, taxes, and daily menu availability configurations.
Order Tracking
Monitor preparation statuses, track kitchen preparation times, and alert service staff when plates are ready.
Payment Reconciliation
Simplify end-of-day ledger audits, match card/UPI/cash transactions, and balance waiter shifts seamlessly.
Kitchen Display & KOT
Route instant digital tickets to dedicated kitchen monitors or route thermal printouts to different chef stations.
Hospitality Dashboards & Analytics
Actionable real-time insights compiled for executive management review.
PMS Analytics Dashboard
Real-time metrics tracking occupancy trends and room revenue performance.
- • Real-time Occupancy tracking & ADR analytics
- • Source revenue breakdown (OTAs vs direct bookings)
- • Cancellation trends & room forecast matrices
RMS Sales Performance
Comprehensive sales metrics, ticket averages, and ingredient consumption reports.
- • Menu item profitability metrics & sales distribution patterns
- • Real-time stock consumption & ingredient low-limit triggers
- • Dining & ordering peak hours occupancy patterns
Built Secure. Scaled Smart.
Protect guest records and optimize operational tasks using modern cloud infrastructure.
Role-Based Access (RBAC)
Ensure staff access is restricted strictly based on departmental job descriptions.
Multi-Factor Auth (MFA)
Add dual security parameters to guest record accounts and executive dashboards.
Audit Log Trails
Monitor system logs, tracking every invoice change or reservation update.
Data Encryption
Encrypt all private guest payment credentials, ledger values, and contact folios.
Operational Efficiency
Reduce manual processes by 85% with integrated bookings and dining orders.
Revenue Growth
Employ dynamic rates and menu intelligence reporting to increase margins.
Module-Wise Features Comparison
Explore the detailed feature availability across our Essential, Standard, and Pro plans.
| Features | Essential | Standard | Pro |
|---|
Flexible Plans For Any Size
Select the plan that fits your property. Simple subscription pricing, no hidden transaction fees.
Estimated Plan Summary
Additional Services on Demand
- Integration of Email & SMS Notification
- Integration of WhatsApp Notification
- Personalized Domain, SSL & SEO
- OTA Platform Management
- Digital Marketing (Facebook / Instagram / Google)
Connect With Our Team
Whether you want a personalized demo or pricing clarification, we're here to help.
Unit 503 & 510, ECOCENTRE
Sector V, Salt Lake City, 700091
Kolkata, WB, India